1. Information we may request

• • Contact information – such as name, mailing address, email address, telephone number, and/or other contact details.
  • Information that may be collected automatically when you visit our website – such as your IP address, browser type, device information, and website usage, to the extent our service provider collects such information.
  • Other information you voluntarily submit regarding your legal matter.

2. How we use your information

Our purpose for collecting this information is centered around providing you with bankruptcy and other financial services. Specifically, we utilize this data for the following objectives:

• • Respond to your inquiries, schedule consultations or appointments, and/or provide legal services.
  • Maintaining internal records, including communication regarding your case.
  • Communicating with clients and prospective clients about appointments, consultations, document requests, deadlines, case status, and other office matters.
  • Complying with applicable legal, ethical, regulatory, and professional obligations.

We do not use information for purposes that are incompatible with the purposes described in this Privacy Policy without appropriate authorization or another lawful basis.

3. Text Messaging and SMS Communications

We may use SMS text messaging to communicate with clients and prospective clients regarding legal services and office matters. By consenting to receive SMS text messages from Zaro Law, you agree to receive the types of messages described in this Privacy Policy, consistent with the consent you provided.

• • SMS Consent– if you provide your mobile phone number through our website or otherwise consent to receive text messages from us, you may receive appointment scheduling and reminders, responses to inquiries, requests for documents or information, case-related updates, and other conversational or informational communications.
    • Reply STOP at any time to opt out. 
    • Reply HELP for assistance.
    • Message frequency may vary.
    • Message and data rates may apply.
  • Opting out of text messages does not necessarily prevent us from contacting you by telephone, email, postal mail, or other appropriate means regarding your legal matter.
  • SMS consent is not shared with third parties or affiliates for marketing purposes. Meaning we do not sell, rent, or share your SMS consent, mobile opt-in information, or text messaging permission with third parties or affiliates for their own marketing purposes.

4. Confidentiality of Legal Information

Information provided in connection with a request for legal services or an attorney-client relationship may be subject to confidentiality protections and applicable professional rules. The handling of such information depends on the circumstances and applicable law.

Submitting information through our website, sending an email, or sending a text message does not necessarily establish an attorney-client relationship. Please do not transmit highly sensitive or confidential information through an unsecured communication method unless our office has advised you that the method is appropriate.

5. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and disclosure. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing legal services, maintaining business and legal records, satisfying applicable retention requirements, resolving disputes, and complying with legal and professional obligations.

6. Cookies

Our website or its service providers may use cookies or similar technologies to operate the website, understand website usage, maintain security, or improve website functionality. You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality. The use of cookies and other tracking technologies will depend on the technologies actually used on our website.

7. Your Choices and Privacy Rights

You may contact our office to ask questions about this Privacy Policy or request information concerning the personal information you have provided to us. You may also opt out of SMS messages as described above.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or business operations. Any revised policy will be posted on our website with an updated effective date.

We are fully committed to the security of your information and have instituted suitable physical, electronic, and managerial procedures to avert unauthorized access or disclosure.

We assure you that we shall not share or sell your personal details to anyone unless we obtain your explicit permission or are legally obligated to do so. If you have any questions about this Privacy Policy and/or would like to discuss any concerns regarding your information, please contact us at laura@zarolaw.com or by phone at: 503-549-4444